Privacy Policy

jj33 operates the online gaming platform accessible at jj33.asia ("Platform"). In the context of this Privacy Policy, jj33 acts as the Personal Information Controller as defined under the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations ("IRR"). jj33 determines the purposes and means of processing the personal data collected through the Platform. All data processing activities described in this Policy are carried out in accordance with the principles of transparency, legitimate purpose, and proportionality as required by Philippine data protection law.

jj33 collects the following categories of personal data from Players and visitors to the Platform:

2.1 Identity & Contact Data

• Full legal name as it appears on government-issued identification
• Date of birth (to verify the 21+ age requirement)
• Philippine mobile number and/or email address
• Residential address (province, city/municipality)
• Government-issued identification number (e.g., Philippine National ID, passport, SSS, GSIS, TIN) — collected during KYC verification

2.2 Financial Data

• GCash or Maya account reference (masked for security purposes)
• Bank account details (BPI, BDO, Metrobank or other — masked) where bank transfers are used
• Transaction history: deposit amounts, dates, withdrawal amounts, and processing status
• Wallet balance and gaming activity records as required for AML compliance

2.3 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser information
• Session timestamps: login times, session durations, logout times
• Game activity logs: games played, bet amounts, win/loss records
• Platform interaction data: pages visited, features used, support chat transcripts

2.4 Communications Data

• Content of support requests submitted via live chat or email
• Marketing preferences and responses to promotional communications
• Responsible gaming tool settings and self-reported gaming habits

jj33 collects personal data through the following means:

• Direct provision: Data you enter during account registration, KYC submission, deposit/withdrawal transactions, and support interactions.
• Automated collection: Technical and usage data collected automatically when you access the jj33 Platform, through server logs, cookies, and analytics tools.
• Third-party sources: Identity verification and AML screening data from licensed KYC service providers; payment confirmation data from payment processors (GCash, Maya, bank APIs); and fraud prevention signals from industry-standard risk management partners.

jj33 does not purchase personal data from data brokers or marketing list providers.

jj33 processes your personal data on the following legal grounds under Republic Act No. 10173:

• Contractual necessity: Processing required to perform our obligations under the jj33 Terms & Conditions, including account management, transaction processing, and game delivery.
• Legal obligation: Processing required to comply with PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and National Privacy Commission (NPC) requirements.
• Legitimate interest: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where such interests are not overridden by your rights.
• Consent: Processing for marketing communications, optional personalization features, and any other processing for which we specifically request your consent. You may withdraw consent at any time by adjusting your account preferences or contacting our Data Protection Officer (DPO).

jj33 uses the personal data it collects for the following purposes:

• Creating, managing, and securing your jj33 account
• Verifying your identity and age (21+) in compliance with KYC requirements
• Processing deposits, withdrawals, and related financial transactions in Philippine Peso via GCash, Maya, and other accepted payment channels
• Delivering gaming services and maintaining accurate game activity records
• Complying with AMLA obligations including transaction monitoring and suspicious activity reporting
• Providing customer support and resolving disputes
• Sending transactional communications (account confirmations, withdrawal notifications, OTP codes)
• Sending promotional communications where you have consented, including bonus offers and tournament announcements
• Monitoring for responsible gaming indicators and operating player protection tools (deposit limits, self-exclusion)
• Preventing, detecting, and investigating fraud, cheating, and other prohibited conduct
• Analyzing Platform usage patterns to improve the jj33 user experience
• Complying with data retention obligations under applicable Philippine law

jj33 does not sell your personal data. We share your data only in the following circumstances:

6.1 Service Providers

jj33 engages third-party service providers who process personal data on our behalf under strict data processing agreements. These include: KYC and identity verification providers; payment processing partners (GCash, Maya, BPI, BDO, Metrobank, and others); game content providers (who receive session tokens but not raw personal data); cloud hosting and infrastructure providers; and customer support platform operators. All service providers are contractually bound to process data only as instructed by jj33 and to implement appropriate security measures.

6.2 Regulatory Authorities

jj33 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other government authorities when required by law, court order, or regulatory direction.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets involving jj33, personal data held on the Platform may be transferred as part of that transaction, subject to the same privacy protections described in this Policy. Affected Players will be notified in accordance with applicable law.

6.4 With Your Consent

jj33 will share your data with any third party where you have provided specific, informed consent for that sharing.

jj33 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies used include:

• Strictly necessary cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Store your preferences such as language settings and game lobby display options.
• Analytics cookies: Collect aggregated, anonymized usage data to help jj33 understand how the Platform is used and identify areas for improvement.
• Marketing cookies: Used only where you have consented, to deliver relevant promotional content on the jj33 Platform.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the jj33 Platform, including the login function. Analytics and marketing cookies can be disabled without affecting core Platform functionality.

jj33 retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal retention requirements. Specific retention periods include:

• Account and KYC records: Retained for a minimum of five (5) years from account closure, in compliance with AMLA record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for three (3) years from the date of the relevant interaction.
• Marketing consent records: Retained until consent is withdrawn, and for one (1) year thereafter as evidence of the consent transaction.

When personal data is no longer required for any legitimate purpose, jj33 will securely delete or anonymize it in accordance with industry-standard data destruction practices.

jj33 implements technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and jj33's servers
• Encryption of sensitive data fields at rest (including payment references and identification numbers)
• Two-factor authentication (OTP) for account login to prevent unauthorized access
• Access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing by independent security specialists
• Incident response procedures for the detection, management, and notification of personal data breaches

In the event of a personal data breach that is reasonably likely to result in serious harm to affected individuals, jj33 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected Players as required by applicable law.

Under the Philippines' Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jj33:

To exercise any of the above rights, please contact jj33's Data Protection Officer using the contact details in Section 13 of this Policy. jj33 will respond to verified data subject requests within fifteen (15) calendar days, as required under the DPA IRR.

The jj33 Platform is strictly intended for individuals aged 21 years and older. jj33 does not knowingly collect personal data from individuals under the age of 21. If jj33 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has accessed or registered on the jj33 Platform, please notify us immediately via the contact details in Section 13.

jj33 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, jj33 will notify registered Players via email or an in-Platform notification before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the jj33 Platform after the effective date of any update constitutes your acknowledgment of the revised Policy.

jj33 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and with the Philippines' Data Privacy Act of 2012. For any privacy-related inquiries, data subject rights requests, or concerns, please contact:

Data Protection Officer — jj33
Email: [email protected]
Subject line: Privacy / Data Subject Request

jj33's customer support team is available 24 hours a day, seven days a week via live chat on the Platform for general inquiries. Formal data subject rights requests directed to the DPO will receive a substantive response within fifteen (15) calendar days.